ILM Diploma in Leadership and Management course (General Management option)

ILM Diploma in Leadership and Management - General Management

Course Details

This ILM Diploma in Leadership and Management course provides existing management (or those considering a career in management) with a comprehensive overview of Leadership and Management. The ILM Diploma in Leadership and Management starts with assessing and understanding the management and leadership styles in practice in today’s business environment. Following this learners will look at key areas of management within the organisation including the skills and competence needed to effectively manage improvement, change, and projects. Developing people is a key management role and is also covered in the comprehensive course.

By choosing to study this course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Who should complete this course?
  • Managers and supervisors who wish to learn leadership and management skills.
  • Anyone who is new to a management role or considering a career in management.
  • Business owners who wish to learn essential management skills.
Entry Requirements / Prerequisites
  • Level 5 certificate or equivalent qualification and/or relevant life and work experiences.
  • As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
  • Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.
  • The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.
  • As this programme is delivered through distance learning, students must be capable of studying on their own initiative.
  • A basic working knowledge of computers and access to a computer with internet access is required to do the course.
  • For technical requirements required to access CMIT eLearning click here>
  • For more details on the suitability of this course click here>
How CMIT eLearning Works…

Topics covered in this Course

Unit 1: Assessing Your Own Leadership Capability and Performance

  • Management and Leadership
  • Theories of Management and Leadership
  • Personal Competencies: Delegation, Motivation, Influencing, Conflict Management, Teamwork and Collaboration
  • Professional Competencies: Developing and Coaching
  • Leadership Competencies: Initiative, Transparency, Inspiration, Change, Self-control and Adaptability
  • Management Development Options
  • Skills Audit and Development Plan

Unit 2: Managing Improvement

  • How Organisations Compete
  • What is Quality Management?
  • Quality Systems
  • Quality Monitoring
  • Quality Metrics
  • Measuring Customer Metrics
  • Conducting a Quality Audit
  • Business Improvement Planning
  • Performance Standards
  • Action Planning
  • Monitoring Results

Unit 3: Managing Projects in the Organisation

  • Principles of Project Management
  • Projects in Organisations
  • Project Management Methodology
  • Project Management Tools and Techniques
  • The Project Initiation Document
  • The Project Plan
  • Work Breakdown Structure (WBS)
  • Scheduling Effort
  • Scheduling Techniques
  • Resource and Budget Planning
  • Scope Planning, Verification and Change Control
  • Project Communications
  • Risk Management and Contingency Planning
  • Managing Staff and Suppliers
  • Project Monitoring
  • Cost Control
  • Schedule Control
  • Quality Control
  • Project Close-out
  • Personal Development Plan

Unit 4: Managing and Implementing Change in the Workplace

  • What is Change?
  • The Benefits of Change
  • The Role of Change in the Management Process
  • Common Problems when Implementing Strategic Change
  • Mission, Vision and Value
  • External and Internal Analysis
  • Market Opportunities and Threats
  • Organisational Strengths and Weaknesses
  • Identifying and Assessing Areas for Change
  • How to Communicate Change
  • Getting Buy-in
  • Stakeholder Management
  • Implementing Change
  • Kotter’s 8-Step Model
  • Managing Risk and Resistance to Change
  • Organisation Structure
  • Devising Operational Plans
  • Monitoring and Control

Unit 5: Understanding the Organisational Environment

  • Uses of PESTLE Analysis
  • Components of a PESTLE Analysis
  • Information Gathering
  • Political and Government Influences
  • Economic Influences
  • Social and Technological
  • Social Trends
  • Industry and Market Analysis
  • Technology Trends
  • Legal and Regulatory Environment
  • Environmental Influences
  • Ethics
  • Key Drivers of Change
  • PESTLE Impact Assessment

Unit 6: Developing People in the Workplace

  • People Development and Performance Management
  • Performance Management Cycle
  • Motivation Theory
  • Setting Performance Indicators
  • Setting Standards of Performance
  • Principles of Objective Setting
  • How to set SMART Objectives
  • Communicating Objectives to Staff
  • Monitor Performance
  • Review Performance
  • Performance Appraisal Methods
  • Performance Improvement Options
  • Personal Development Plans
  • Managing Underperformance
  • Disciplinary Procedures

Unit 7: Understanding the Skills, Principles and Practice of Effective Management, Coaching, and Mentoring

  • The Role of Coaching and Mentoring
  • Applications of Coaching
  • Listening and Questioning
  • Values and Beliefs
  • Building Relationships
  • Building Self Esteem
  • Giving Non-Judgemental Feedback
  • Empowering
  • Ethics and Standards
  • The Coaching Process (TGROW)
  • Individual Coaching Plans
  • Preparing for Coaching
  • Evaluating Coaching
  • Self-Reflection and Supervision

Unit 8: Interpreting Financial Statements to Assess Organisational Performance Using Financial Ratios

  • Key Concepts in Finance
  • Main Financial Statements
  • Financial Principles and Standards
  • Interpreting Financial Statements
  • Use of Financial Statements
  • Interpreting Balance Sheets
  • P&L Statements
  • Horizontal Analysis
  • Trend Analysis
  • Vertical Analysis
  • Ratio Analysis
  • This course is assessed through a series of tutor-marked assignments.
  • All work submitted must be your own work. There is no exam with this course.
  • As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.
Transfer and Progression to Further Studies
  • Learners who successfully complete this programme may build on the units achieved towards another recognised ILM qualification.
ILM Membership
  • All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.
  • Following successful completion you will receive an ILM Diploma in Leadership and Management (Level 5 UK) from the Institute of Leadership and Management.  This is an award on the UK Regulated Qualification Framework (RQF) and is comparable to an award at level 6 on the Irish National Framework of Qualifications.  CMIT is an approved ILM centre.
  • Please note that there is a Eur60 fee payable for administration, moderation and certification.
  • Click here for Accreditation Details
Student Reviews of this Course

Read Reviews (22)
) based on

by Student July 2017 on Jul 21 2017 10:22

Thanks for the assistance throughout these months.

by Student June 2017 on Jun 30 2017 14:42

Very convenient due to being all on-line, with no travelling involved. Also the course being entirely marked through continuous assessments was another reason to study through CMIT. I found it an excellent course which covered a wide variety of interesting modules.

by Sperando on May 19 2017 04:09

Hi.... may I ask please, what is the further Level that I can study after achieving ilm level 5, for Example is ilm dipoloma level 5 equal with HND Diploma ??

by Student May 2017 on May 11 2017 15:55

May I take this opportunity to thank the tutors for all of the invaluable help, advice that they have given me during my one year time spend studying my chosen course. I have thoroughly enjoyed my time and the knowledge gained throughout the duration of the year.

by Student May 2017 on May 11 2017 11:31

The course was excellent in terms of content, accessibility, follow up by tutors and feedback given - i would recommend CMIT courses with no hesitation.

by Student May 2017 on May 3 2017 10:11

Well formatted straight forward design.

by Student January 2017 on Jan 24 2017 10:35

I am impressed by the quality of training (different supports - Audio/Video/Books/Blog), content is always updated, the quality of feedback given by tutors and mentors is a real added value and it is clear that the goal is to transmit knowledge in the best possible way. The whole training experience meets and exceeds my expectations, i am very happy with the quality of service and professionalism of CMIT team. I think the course is really good, there is always room for improvement of course, but i don't have anything in mind right now - keep up the great work!

by Student November 2016 on Nov 23 2016 12:36

I found the course both interesting and educational.

by Student October 2016 on Oct 19 2016 16:11

Flexible learning. Course material appealed to me. Range of topics covered was excellent. Assignments provided an opportunity to apply learning to real work situations.

by Student September 2016 on Sep 19 2016 16:42

I found the course very interesting and will benefit me in my current role.

by Student August 2016 on Aug 26 2016 16:00

I though it was very well presented and easy to follow. However it did pose a good challenge as it made me think and assess many aspects of our organisation.

by Student August 2016 on Aug 10 2016 11:13

I think this course was very helpful in advancing in my career and would recommend this course to anyone looking to move into management. Also my tutor was very help full and was was there when needed.

by Student June 2016 on Jun 28 2016 14:32

Due to the course being online and not having time to go to college, this was the deciding factor for me. I enjoyed the course and the topics, found the course difficult at times but that is to be expected and enjoyed the challenge overall.

by Student June 2016 on Jun 3 2016 11:54

I am very pleased with this course. It will help me to improve my management skills.

by Student June 2016 on Jun 2 2016 11:18

Having previously studied with CMIT I felt it was a hugely beneficial experience, I found the course to be challenging but hugely beneficial in my current role.

by Student June 2016 on Jun 2 2016 11:15

I chose to study with CMIT as it was very flexible and I could do my course work at my own pace. I have a very busy life and attending classes wouldn't work as well for me.

by Student May 2016 on May 20 2016 11:35

Needed a management qualification and the course/content/format of the CMIT Leadership and Management was suitable.

by Student April 2016 on Apr 22 2016 09:23

I found this to be an excellent course from which I learned and developed new skills. I have and continue to apply a vast number of skills learned to my day to day work and feel that there has been definite improvement in areas which I needed to upskill in. I also feel I have a better understanding of how to support my team better as I now understand and appreciate where they are coming from in their approach to tasks.

by Student April 2016 on Apr 11 2016 14:37

It is an interesting course that I will recommend it to anybody.

by Student April 2016 on Apr 11 2016 14:37

Good content, am learning a lot.
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