QQI Medical Terminology and Administration

QQI Level 5 course QQI component Medical Terminology certificate (5N2428).

Learners have 10 weeks to work at their own pace and can start at any time of year

Accredited
Qualification on the NFQ (Ireland).

Tutor-supported
eLearning course with Tutor Support.

Flexible
Start any time and work at your own pace.

Learn anywhere
Learn anytime, anywhere.

QQI Medical Terminology and Administration

€355 €295

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Course Details

This programme is designed for people who wish to gain a recognised qualification as a Medical Administrator.  The course is designed for existing Medical Administrators, Medical Receptionists or Healthcare Admin roles, or for those who wish to pursue a career in these areas. No prior knowledge is required. Students will learn how to: (1) use and understand medical terminology, (2) understand relevant legislation, (3) manage healthcare records,  (4) create healthcare records, (5) administer a medical office environment, and (6) prepare medical reports. The course is ideal for all those working in administration or customer service roles within Private Consultant clinics, Hospitals, Doctor or Dentist surgeries, and private Health Clinics.

View a detailed list of the learning outcomes for this course on our learning outcomes page.

How you will learn

By enrolling on this course, you’ll receive 24/7 access to the eLearning platform for the full duration of your studies. This includes a detailed course manual, engaging videos, interactive quizzes, and dedicated one-to-one tutor support via a messaging system. You’ll also have access to the CMIT Digital Library, providing a wealth of additional resources.

The course materials for this QQI-certified programme are clearly structured and easy to follow. You can conveniently upload your assessments online and receive feedback through the eLearning platform. You will receive personalised feedback from your tutor on each assessment you submit. The CMIT eLearning platform is accessible from any internet-connected computer, giving you the flexibility to study anytime, anywhere.

Who should complete this Medical Administration course?
  • Medical Administrators: Professionals already working as medical administrators can enhance their expertise in medical terminology, healthcare record management, and administration of medical office environments, vital for their role.
  • Medical Receptionists: Medical receptionists, offering skills in managing healthcare records, understanding medical terms, and developing efficient patient care communication, which are key aspects of their job.
  • Healthcare Administrative Staff: Staff involved in administrative roles within healthcare settings, like hospitals or clinics, will find the course’s focus on creating and managing healthcare records and understanding relevant legislation beneficial for their daily responsibilities.
  • Customer Service Personnel in Healthcare: Those in customer service roles within the healthcare sector can gain valuable insights into healthcare-specific communication skills and medical terminology, enhancing their interaction with patients and healthcare professionals.
  • Office Staff in Private Health Clinics: Office and admin staff in private health clinics, hospitals, or surgeries, providing them with the necessary skills to handle medical reports, healthcare records, and understand the nuances of healthcare administration.
Entry Requirements / Prerequisites
  • Level 4 Certificate or Leaving Certificate (or equivalent) or relevant life/work experience.
  • As this NFQ level 5 qualification is delivered through English it is necessary learners will have sufficient written English skills to complete this course.
  • Learners must be a resident of Ireland / based in Ireland.
  • A basic working knowledge of computers in addition to a computer with internet access and word processing software (e.g. Microsoft Word or Google Docs) is required to do the course.
  • View the technical requirements for accessing CMIT eLearning.
  • Learn more about the suitability of this course.

How CMIT eLearning Works…

Play
Topics covered in this Medical Administration course
Unit 1: Medical Terminology
  • Medical terminology
  • Constructing medical terms
  • Prefixes, root words and suffixes
  • Common abbreviations
  • Specialist medical terminology
  • Other medical terms
Unit 2: Legislation and Information Sources
  • Relevant legislation
  • Health and safety
  • Confidentiality and ethics
  • HSE patient charter
  • Information sources
Unit 3: Healthcare Reports
  • Healthcare records
  • Creating and managing healthcare records
  • Patient care guidelines
  • Communication skills
  • Reception skills
  • Case notes
  • Medical reports and referrals
Assessment
  • The course is assessed through completion of a written assignment worth 40% and a skills demonstration (which involves case studies and completion of a Medical Report) worth 60%.
  • An assignment is a task or set of tasks completed by a learner to demonstrate understanding of specific learning outcomes. A skills demonstration is a practical assessment where the learner performs specific that  demonstrate a range of skills.
  • Assessments are submitted online via the eLearning site. They are reviewed by the course tutor and feedback is provided to learners within 5 working days. Learners are only permitted to submit one assessment at a time and must receive feedback on one assessment before submitting the next. All work submitted must be the learners own work.
  • As part of our quality assurance, student assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an independent QQI External Authenticator.
Transfer and Progression to Further Studies
  • This course leads to a level 5 component award on the National Framework of Qualifications.
  • Learners who complete this programme may use it as a credit towards the Level 5 Major Award in Office Administration (5M1997). This component may also be used as a credit towards relevant level 5 and level 6 Major awards.
Accreditation
  • Following successful completion of this course, you will receive a QQI Level 5 Award in Medical Terminology (5N2428). This component is worth 15 credits.
  • This is the most up to date programme on this topic and it has been developed based on learning outcomes which are approved by QQI.
  • Quality and Qualifications Ireland (QQI) is the national awarding body for further education and training in Ireland. CMIT is registered with QQI to offer programmes leading to QQI awards in the National Framework of Qualifications in Ireland. More information can be found on the Accreditation Details page.

 

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Student Reviews of this course

4.9
4.9 out of 5 stars (based on 635 reviews)
Excellent
Very good
Average
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July 10, 2026

July 16, 2026

Overall I am really enjoying this course. I have worked in healthcare for many years, and I decided to enroll to build my existing knowledge and qualifications. The course content is well structured, interesting, and relevant to my role. The course has increased my confidence and expanded my knowledge, and I feel it will benefit me in future roles. Overall i am happy with the course and would recommend it to others working in healthcare.

Student July 2026

July 9, 2026

July 16, 2026

I really enjoyed this course. The content was well organised, easy to follow, and I learned a lot of medical terminology. My tutor was supportive, and I am very happy with my overall experience at CMIT.

Student July 2026

July 10, 2026

July 16, 2026

I have enjoyed the course, very easy to access the website and information, and would recommend.

Student July 2026

July 13, 2026

July 16, 2026

The course is amazing.

Student July 2026

July 2, 2026

July 16, 2026

The course has been well-structured and informative so far. The content is presented clearly, making medical terminology and administration concepts easier to understand and apply. The learning materials and assessments have been helpful in reinforcing my knowledge, and I appreciate the practical approach used throughout the course. Overall, I have had a positive learning experience and look forward to continuing and building on the skills I have gained.

Student July 2026

July 5, 2026

July 16, 2026

I am really enjoying the course work so far and it is made easy with all the help and instructions there on the page if you need it.

Student July 2026

July 5, 2026

July 16, 2026

Overall, I’m really enjoying the course so far. The content is clear, well-structured, and very relevant to my work in healthcare administration. I like how the topics build on each other, especially the medical terminology, which is already helping me feel more confident in my role. I also appreciate that the course is practical and easy to follow while still being challenging enough to keep me engaged. It’s been a positive learning experience, and I feel like I’m gaining useful skills that I can apply straight away in my workplace.

Student July 2026

July 1, 2026

July 16, 2026

The course was excellent. It was well organized, easy to understand, and I learned many useful skills. I really enjoyed it and would recommend it to anyone interested in the subject.

Student July 2026

July 2, 2026

July 16, 2026

So far, I have found the course to be well organised, informative, and easy to follow. The learning materials are clear, and the topics are relevant to working in a healthcare environment. I have particularly enjoyed learning medical terminology and understanding how it is used in everyday healthcare administration. The course has increased my confidence and expanded my knowledge, and I feel it is helping me develop skills that will be valuable in my future career. Overall, I am satisfied with the course and look forward to completing the remaining modules.

Student July 2026

June 27, 2026

July 6, 2026

Very good course.

Student June 2026

June 24, 2026

July 6, 2026

The course was very enjoyable to learn from and a lot of information was given.

Student June 2026

May 5, 2026

June 22, 2026

It is a great course which contains a lot of valuable information.

Student May 2026

May 21, 2026

June 22, 2026

I loved it. Very interesting and flexible. I would definitely recommend this course and CMIT in general.

Student May 2026

May 18, 2026

June 22, 2026

It was very straight forward and easy to follow. It was exactly the course I was looking for.

Student May 2026

June 18, 2026

June 22, 2026

I am enjoying the course so far, there is a lot of information to take in such as learning abbreviations so it is helpful that you can study at your own pace. The videos as well as the pdf documents are well structured making it easier to learn.

Student June 2026

February 23, 2026

April 15, 2026

The course is well structured and vey informative.

Student February 2026

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April 15, 2026

The service was excellent. The staff try their best to assist when required.

Student February 2026

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April 15, 2026

The course is clear, well-structured, and practical, making it easy to learn and apply medical terminology.

Student February 2026

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April 15, 2026

It was good.

Student January 2026

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April 15, 2026

Tutor and his feedback were extremely helpful and very detailed. Assessment correction turn around time exceeded my expectations and was very quick. There were so many resources to use which I found definitely improved my skills and knowledge. I really enjoyed the course and would recommend it to people i know!

Student January 2026

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April 15, 2026

I chose to study with CMIT because of its strong reputation for delivering quality education and training. CMIT offers nationally recognised qualifications, experienced trainers, and practical, industry-relevant learning that supports real workplace skills. The flexible study options and supportive learning environment also made CMIT the right choice for me to achieve my career goals.

Student January 2026

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April 15, 2026

I really enjoyed it. There was a lot of work to do but was enjoyable

Student January 2026

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April 15, 2026

1. Integration of Business and Clinical Knowledge

The course effectively bridges the gap between general administrative skills and the specialised demands of the healthcare sector. You have demonstrated how a Level 6 Business qualification can be applied within clinical environments, particularly in managing Practice Management Systems and recognising the financial and legal significance of Data Protection.

2. Development of Clinical Accuracy

A core theme of the programme is the “universal language” of medicine. Through the medical word‑breakdown tasks, you have learned that accuracy is not merely an administrative expectation but a critical component of patient safety. Recognising how small errors—such as confusing prefixes like hyper- and hypo-—can lead to serious clinical consequences is one of the most important insights gained.

3. Understanding Regulatory Compliance

The course provides a comprehensive overview of the Irish regulatory framework. You have identified the key legislation governing Health and Safety (the 2005 Act) and Data Protection (GDPR and the 2018 Act). This foundation equips you with the “Specialist Knowledge” required for public‑sector roles, including positions within the HSE or LMETB.

4. Practical Administrative Proficiency

Tasks 3 and 6 emphasise the essential tools used in modern medical administration. By engaging with Electronic Health Records, Socrates, and Healthlink, you have shown that the course prepares learners for digital‑first healthcare environments rather than relying solely on traditional paper‑based systems.

5. Tutor Feedback and Professional Growth

The feedback provided by Gary Kelly highlights the importance of academic discipline, particularly in accurate referencing and the precise use of medical suffixes. This ongoing feedback loop has been central to your development, helping you progress from general understanding to the high level of professional detail expected for a Distinction‑level performance.

Student January 2026

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January 19, 2026

Upon research, I chose to study with CMIT due to the flexibility with learning options and positive reviews from previous graduates. While th course is self paced, there’s also the continued support of having a personal tutor who provides constructive feedback during the course. Lots of helpful feedback and sufficient timeframe to complete the course modules.

Student January 2026

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January 19, 2026

Really satisfied with the course. The content is very thorough and has a lot of helpful information, including additional resources. Multiple learning styles are catered for through text, video and visual examples which makes the course very accessible to lots of people. The tutor is great, promptly providing feedback on assignments and responding to messages! The feedback is also really detailed and constructive. I am learning a lot of new information from the course and would highly recommend it to people I know!

Student January 2026

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January 19, 2026

I am learning a lot and enjoying it in the process. Some aspects are hard and require more attention than others

Student January 2026

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January 19, 2026

It has a lot of information which was great, I really enjoyed the quizzes. The assessments hugely improved my understanding of the course. Would definitely recommend and the tutor gave great and fast feedback. Already looking at completing more courses.

Student January 2026

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January 19, 2026

I am really enjoying the course so far, yes the assignments are taking long to get done but it is a goal that u want to achieve and it is fun to do. all information is in the manual leaflet and is very well spread. it is written perfectly and easy to understand. overall this course is bringing me a future job that will last a very long time and I can’t wait to achieve all my goals in 2026.

Student December 2025

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January 19, 2026

Great!

Student December 2025

No Title

January 19, 2026

The course was high standard and very matured.

Student December 2025

No Title

January 19, 2026

I chose to study with CMIT because of its strong reputation for delivering quality vocational education and training. CMIT offers nationally recognised qualifications, experienced trainers, and practical, industry-relevant learning that supports real workplace skills. The flexible study options and supportive learning environment also made CMIT the right choice for me to achieve my career goals.

Student January 2026

No Title

January 19, 2026

I really enjoyed it, it was more challenging than expected. I really had to put the effort in to completing the assessments. It was an adjustment for me as I’ve been out of school for a number of years but everything is clearly labelled and explained. I learned a lot and I’m confident I can put what I learned into practice in a medical administration role.

Student January 2026

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January 19, 2026

Course was great, full of information about essential things I would need to know.

Student January 2026

No Title

December 16, 2025

I am really enjoying the course so far and finding it very interesting.

Student December 2025

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November 24, 2025

Really good course. Highly recommend.

Student November 2025

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November 24, 2025

As somebody who struggled in a school environment, it was really enjoyable completing this course

Student November 2025

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November 4, 2025

It’s very professional and easy to understand thank you

Student November 2025

No Title

November 4, 2025

It’s an informative course with a well thought out workload.

Student November 2025

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October 14, 2025

I enjoyed the course and I do feel I learnt a lot of skills and information.

Student October 2025

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September 8, 2025

i enjoyed this course, it was very interesting and had a good lay out of where to find information

Student September 2025

No Title

September 1, 2025

I really enjoyed the course. The assignments helped me understand the theory more clearly, and I received great support from the tutor, Gary.

Student August 2025

No Title

September 1, 2025

Very enjoyable.

Student August 2025

No Title

September 1, 2025

A very good course

Student August 2025

No Title

August 26, 2025

The course is very well structured and easy to follow. I learned new skills and feel more confident about working in medical administration

Student August 2025

No Title

August 14, 2025

Very good course. Great layout and very helpful tutors.

Student August 2025

No Title

August 14, 2025

Fantastic course, I am really enjoying it. I am learning so much, it is very interesting.

Student August 2025

No Title

August 14, 2025

The course was very informative and well-structured. The tutor’s support was excellent, and the platform was easy to use. I feel more confident in my skills now.

Student August 2025

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August 14, 2025

Tutor very helpful and quick to reply with feedback

Student August 2025

No Title

August 14, 2025

I found this course interesting as it is an area I would love to find employment in and the course content was of high standard.

Student August 2025

No Title

August 11, 2025

I’m really enjoying the course so far it is packed full of information.

Student August 2025

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