ILM Certificate in Coaching and Mentoring for Managers 


Course Details

This comprehensive course equips existing Managers (and those considering a career in managing people) with detailed knowledge of coaching and mentoring. Students will learn: (1) how to plan for effective coaching, (2) how to use the TGROW model, (3) how to use effective questioning, listening and negotiation skills, (4) how to continue to grow as a coach, and (5) how to develop effective coaching within organisations. This course is designed for those working in Large Companies, SMEs or the Public Sector.

By choosing to study this ILM Certificate in Coaching and Mentoring for Managers with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Who should complete this course?
  • Existing Managers and Supervisors who wish to gain a formal accredited qualification in Coaching and Mentoring.
  • Managers and Supervisors who have responsibility for coaching and mentoring.
  • Managers in business who have direct reports and wish to learn best-practice techniques in coaching.
Entry Requirements / Prerequisites
  • Candidates will normally be practising managers or supervisors.
  • Level 5 certificate or equivalent qualification and/or relevant life and work experiences.
  • As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
  • Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.
  • The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.
  • As this programme is delivered through distance learning, students must be capable of studying on their own initiative.
  • A basic working knowledge of computers and access to a computer with internet access is required to do the course.
  • For technical requirements required to access CMIT eLearning click here>
  • For more details on the suitability of this course click here>
How CMIT eLearning Works…

Topics covered in this Course

Unit 1: Understanding and Using the Coaching Model

  • What is Coaching?
  • How People Learn
  • The Role of Coaching
  • Advantages of Coaching
  • What a Coach is not
  • Barriers to Effective Coaching

Unit 2: The Coaching Process

  • Coaching Styles
  • The TGROW Coaching Process
  • Deciding a ‘Theme’
  • Setting ‘Goals’
  • Checking ‘Reality’
  • Devising ‘Options’
  • ‘Will’
  • Preparing for Coaching

Unit 3: Questioning, Listening and Negotiating

  • Building Rapport
  • Listening
  • Asking Questions
  • Giving Supportive Feedback
  • Negotiation Skills

Unit 4: Building Personal Effectiveness as a Coach

  • What makes a good Coach?
  • Coach Skill Requirements
  • Using Empowerment
  • Barriers to Performance
  • Individual Coaching Plans
  • Leadership
  • Motivating Staff

Unit 5: Developing Coaching in Organisations

  • Developing Coaching Plans within Organisations
  • Overcoming Organisational Barriers to Coaching
  • Sustaining Coaching Programmes
  • Evaluating Coaching Plans
  • This course is assessed through Assessments. This includes developing a coaching programme, undertaking coaching, and reflecting upon this (candidates are required to complete 12 hours of coaching practice).
  • All work submitted must be your own work. There is no exam for this course.
  • As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.
Transfer and Progression to Further Studies
  • Learners who successfully complete this programme may build on the units achieved towards another recognised ILM qualification.
ILM Membership
  • All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.
  • Following successful completion, you will receive an ILM Coaching and Mentoring for Managers (Level 5 UK) from the Institute of Leadership and Management.  This is an award on the UK Regulated Qualification Framework (RQF) and is comparable to an award at level 6 on the Irish National Framework of Qualifications.  CMIT is an approved ILM centre.
  • Please note that there is a Eur60 fee payable for administration, moderation and certification.
  • Click here for Accreditation Details
Student Reviews of this Course


Read Reviews (4)
) based on

by Student November 2016 on Nov 30 2016 11:04

I rate this course very highly. I enjoyed the learning and the assessments made me apply the theory to the practice of coaching so it was very useful.

by Student June 2016 on Jun 30 2016 18:27

I found this course last year after looking around for the ILM 5 for several months. The price is very good and you go at your own pace. The coaching practice was extremely interesting and I appreciated the feedback.

by Student January 2015 on Feb 27 2015 12:35

CMIT is an easy way to learn and work at your own pace. Great online help from course tutor also. I found the course interesting and I gained a lot of knowledge from it which I can apply in my current role. No improvements needed in my opinion. Highly recommend it to others.

by Student April 2014 on Feb 27 2015 12:35

I looked at CMIT primarily as I needed a self directed course. Due to the distance between my home and office and having a young family, attending a night course was not realistic. CMITs set up is excellent with everything you need. I really enjoyed this course and felt it was more challenging than I expected.
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