Course Details

This distance learning accredited QQI Mediation course means that Students can study flexibly at home, or at work, and can gain a nationally accredited Qualification.

Mediation is a skill which is increasingly in demand. It is an independent process which assists parties to come to an agreement through a collaborative process. Mediation can be described as ‘facilitated negotiation’. This certificate in mediation course is designed for people who wish to gain an understanding of the principles and practices of Mediation. Mediation is about helping others to help themselves, assisting them with their communication and relationships and working with people to develop their powers of negotiating, achieving resolutions where everyone wins, are just a few examples of what a skilled and practised mediator can help their clients achieve. In this course, you will learn how to communicate effectively with everyone you meet. You will learn to recognise types of body language, gestures and other non-verbal forms of communication.

By choosing to study this course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this QQI certified course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Who should complete this QQI Mediation course?

• Commercial Mediators: Professionals in this role can use the course to enhance their skills in resolving conflicts in commercial settings, applying negotiation and communication skills, and understanding mediation law in Ireland.
• Community Mediators: This course is beneficial for community mediators, offering insights into conflict resolution forms, mediator competencies, and ethical standards, which are crucial in community mediation scenarios.
• Workplace Mediators: Individuals who mediate workplace disputes can gain knowledge in workplace mediation models, principles of effective mediation, and conflict management styles, enhancing their ability to resolve workplace conflicts effectively.
• Victim/Offender Mediators: The course offers valuable skills for those involved in victim/offender mediation, including understanding restorative justice, mediation techniques, and case management, which are vital in this sensitive area of mediation.
• People Starting a Career in Mediation: For those commencing a career in mediation, this course provides foundational knowledge in various mediation contexts, such as family, peer, and commercial mediation, along with practical skills in mediation practice and case development.

Entry Requirements / Prerequisites

• Leaving Cert or equivalent, and/or relevant Life or Work Experience.
• Learners must be a resident of Ireland / based in Ireland.
• Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.
• As this programme is delivered through distance learning, students must be capable of studying on their initiative.
• A basic working knowledge of computers in addition to a computer with internet access and word processing software (e.g. Microsoft Word or Google Docs) is required to do the course.
• Learners will be required to conduct a mock mediation session as part of the assessment of this course.
• For technical requirements required to access CMIT eLearning click here>
• For more details on the suitability of this course click here>