CompTIA A+ Technician

comptia a+

Course Details

The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.  CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 900,000 people worldwide have become CompTIA A+ certified since the program’s inception. This comprehensive eLearning course prepares students for the A+ Certification from CompTIA. The course is completed online, at your own time, at a location that suits you. You progress through the course materials and complete the online lessons and tests.

This A+ Technician Course includes the following features:

  • Instructor-led demonstrations and visual presentations to develop your skills based on real-world scenarios.
  • Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.
  • Flash Cards and Education Games are also provided throughout the course.
  • Practice exams prepare you for your exams. These exams comprise a maximum of 90 questions to ensure you are 100% prepared if you are taking a certification exam.
  • You can also interact and collaborate with other students through our forums, student contributions and announcement features.
Who should complete this A+ Technician Course?
  • IT Technician, Enterprise Technician, PC Technician.
  • Desktop Support Technician, Field Technician, PC Support Specialist.
  • People considering a career as a PC Technician.
  • Existing A+ certified professionals required to keep their certification current.
Entry Requirements / Prerequisites
  • None. It is however recommended that students have 6 to 12 months of hands-on experience working in PC maintenance or troubleshooting.
  • For technical requirements required to access CMIT eLearning click here>
  • For more details on the suitability of this course click here>
How CMIT eLearning Works…

Topics covered in this A+ Technician Course

Core 1

  • Managing and configuring Mobile devices.
  • Install and configure laptop hardware and components.
  • Connect and configure accessories and ports of other mobile devices.
  • Configure basic mobile device network connectivity and application support.
  • Managing and configuring networks.
  • TCP and UDP ports.
  • Networking hardware devices.
  • Wireless networking protocols.
  • Using networking tools.
  • Managing and configuring hardware.
  • Cables, connectors, RAM, storage devices, peripherals, add-ons, motherboards.
  • Setup SOHO devices.
  • Managing and configuring printers.
  • Virtualisation and cloud computing.
  • Cloud computing client-side virtualisation.
  • Hardware and network troubleshooting: problem-solving, hard drives, RAM, CPUs and power, video, printing, mobile issues.
  • Practice exams.

Core 2

  • Managing and configuring Operating systems.
  • Windows, OS, command lines, control panels, Mac OS, and Linux.
  • Managing and configuring Security.
  • Logical security and physical security.
  • Malware, social engineering, threats, vulnerabilities, mobile security.
  • Software troubleshooting.
  • OS, security, malware, application issues.
  • Devising Operational Procedures.
  • Documentation, change management, safety, environmental issues, licensing, remote access.
  • Practice exams.
Assessment
  • Once you successfully pass the programme, you will receive a Certificate of PC Support from CMIT.
  • You may optionally take exams to receive certification. Exam fees are not included in the course price. Click here for exam information.
Technical Requirements
  • Broadband internet connection of at least 10Mbps.
  • Browser – we recommend Chrome or Safari for Tablet or Apple Mac; and Firefox or Internet Explorer for PC hardware.
  • Operating System – PC (Windows 7 or later), Mac or Android.
Accreditation
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