CompTIA A+ Technician

comptia a+

Course Details

The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.  CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 900,000 people worldwide have become CompTIA A+ certified since the program’s inception. This comprehensive eLearning course prepares students for the A+ Certification from CompTIA. The course is completed online, at your own time, at a location that suits you. You progress through the course materials and complete the online lessons and tests.

This course includes the following features:

  • Instructor-led demonstrations and visual presentations to develop your skills based on real-world scenarios.
  • Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.
  • Flash Cards and Education Games are also provided throughout the course.
  • Practice exams prepare you for your exams. These exams comprise a maximum of 90 questions to ensure you are 100% prepared if you are taking a certification exam.
  • You can also interact and collaborate with other students through our forums, student contributions and announcement features.
Who should complete this course?
  • IT Technician, Enterprise Technician, PC Technician.
  • Desktop Support Technician, Field Technician, PC Support Specialist.
  • People considering a career as a PC Technician.
  • Existing A+ certified professionals required to keep their certification current.
Entry Requirements / Prerequisites
  • You must have a good working knowledge of Microsoft Windows.
  • 6 to 12 months hands-on experience working in PC maintenance or troubleshooting is recommended but not required.  CompTIA A+ measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience.
  • For technical requirements required to access CMIT eLearning click here>
  • For more details on the suitability of this course click here>

How CMIT eLearning Works…

Topics covered in this Course

220-901

  • Hardware: The central processing unit; Slot types and display devices; Input devices, ports, cables, and cooling systems; Storage devices; Installing and configuring computer components; Troubleshooting computer components
  • Networking: Cable and connectors; installing networks; Network devices and troubleshooting
  • Laptops and Portable devices; Working with laptops and portable devices; Configuring laptop power options; Using laptop peripherals; Troubleshooting laptops; Preventive maintenance for laptops
  • Printers Set-up; Configuring and Troubleshooting.
  • Safety, Environment and Customer Issues: Safety in the workplace; Hazards and safety precautions; Proper disposal procedures; Communication skills; Professional behaviour.
  • Practice Exams.


220-902

  • Operating Systems: Installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux.
  • Configuring: Setting up windows; OS Troubleshooting and Maintenance.
  • Security: Hardware, software, and wireless security; Data and physical security; Installing and configuring security; Troubleshooting security; Maintaining security.
  • Fundamentals of cloud computing and operational procedures.
  • Troubleshooting: PCs, mobile devices, drives, motherboard problems, printers, laptops.
  • Practice Exams.
Assessment
  • Once you successfully pass the programme, you will receive a Certificate of PC Support from CMIT.
  • You may optionally take exams to receive CompTIA certification. This is assessed through computer-based exams (220-901 and 220-902). Exam fees are not included in the course price.
Technical Requirements
  • Broadband internet connection of at least 10Mbps.
  • Browser – we recommend Chrome or Safari for Tablet or Apple Mac; and Firefox or Internet Explorer for PC hardware.
  • Operating System – PC (Windows 7 or later), Mac or Android.
Accreditation
  • Following successful completion of the exams, you will receive CompTIA A+ Certification.
  • This programme does not lead to an award in the Irish National Framework of Qualifications (NFQ).
  • Click here for Accreditation Details
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