QQI Customer Service course

Due to personal health and work availability I’ve needed to look for an extension twice and I can’t praise and Thank all involved enough for making it so simple to do so.

I really like that the quiz can be redone. I love the amount of interesting information and with case studies on popular companies I recognise and can relate to.

Really enjoyed learning the content in this course and then applying it to my job.

Fantastic experience for me from start to finish. Very detailed content, very easy to navigate the platform . Having tutor support throughout the course made me feel confident and even though it’s self directed learning , I never felt alone . Plenty of support and resources. I look forward to completing another course soon with CMIT.

It is very well laid out and a very interesting module.

Very informative, a lot of content to cover for the amount of time to complete but very interesting.

Course content was excellent. There is a lot i have learned by doing this course.

Very interesting course I have learned a lot with regards to customers rights etc.

Very interesting course and i find it handy to follow.

Very enjoyable, helpful and understanding staff. Thank you.

The course is brilliant and gets to the point of customer services.

I really enjoyed this course and feel it will help me going forward in my job.

Really enjoyed the customer service course. I thought it dealt with the important elements of customer service. No waffle, I learned a lot. Very pleased.

I would strong recommend this course to my friends.

It was very useful that the course was available on line, that I could work at my own pace to meet the assessment deadlines.

My tutor was extremely helpful and I’m very happy with the support I have received from her.

I think this course if fantastic. I have learned so much so far and I can directly apply what I have learned to my area for work.

Not really. The course information was both rewarding and insightful, to the continuation of my current employment and beyond.

I feel that on completion of this course , I will be fully qualified for a customer services job in any industry.

The course was very helpful, very well developed and understandable

I enjoyed this course. It was very informative and easy to understand. The tutor was great. She was very helpful and she replied to my messages promptly.

Overall I am satisfied with the course so far. The course content is great and it is easy to understand. The tutor support is great. The tutor replies to messages promptly and she gives good feedback.

I really enjoyed doing this course and it was the good choice to ease myself into learning again. I have now gained new skills and discovered new ways to improve and grow in my professional work.

The Course Manual was well organised with defined chapters, and numbered pages. This was very helpful when cross-referencing, and comparing sections. My tutor replied and gave me feedback quickly, which was helpful and reassuring.

I believe the course and all it’s content was very well delivered and there was no trouble with access at any point while being enrolled at CMIT.

I am happy with this course, very good material, tutor very helpful.

Tutors were very helpful.

I found this course very interesting and easy to understand.

Great tutors – extremely helpful.

I found that the course was well organised and tutors were helpful.

Very happy with my tutor. She was very helpful.

Very good.

Tutor feedback on my assessments was very helpful.

Doing this course will improve any persons customer service skills no matter how good they think their skills are.

I found this course challenging but enjoyable and I feel like the skills I have learned will be both helpful to me in my career and desirable in the job market.

This is a very interesting course which provides a vast amount of information on Customer Service. There is a lot more content than a previous course I completed.

Easy to use e learning site.

Interesting and beneficial course.

Very clear and easy to follow course.

My tutor jack was very helpful.

The studyhub is very user friendly. The tutors were very efficient, detailed feedback was very helpful, quick response to any queries through messages. thank you.

I already completed a course with CMIT and found it very interesting and easy to follow. Also tutors were very helpful.

I found the course very interesting.

Have done an online course with CMIT before and find them very good. The tutors are always on hand and are very helpful. Would recommend CMIT to anyone wishing to do an online course.

I found the course very interesting.The course manual was very helpful.

I chose CMIT, because I have previously done a course here and found it much more informative, useful and with better support than other online eLearning course providers.

Quite informative. This is my first time completing an online course and I feel studying in my own time has been very beneficial.

I must say that I have enjoyed doing the course and I find that I have learned a lot. It is easy to follow and there is enough time to complete the tasks.

The customer service course is easy to follow and clearly laid out. The manual I received is very helpful for me to understand how to complete this course.

This was my first online course and I found it was very good and easy to follow.