Dental Practice Administration

eLearning course with Tutor Support accredited by ABC Awards

Students have 6 months to complete the course, at their own pace, and may commence at any time of year.

Tutor-supported
eLearning course with Tutor Support.

Certificate
Leads to an endorsed award.

Flexible
Start any time and work at your own pace.

Learn anywhere
Learn anytime, anywhere.

Dental Practice Administration

€395

or 3 interest-free payments with Klarna Logo

Course Details

This course is designed for people who wish to gain a certificate as a Dental Administrator to enable them to begin work or improve their career in a Dental Administration role. No prior knowledge is required. Students will learn the following: (1) Reception Skills, (2) Office Administration, (3) Technology, (4) Dental Anatomy and Physiology, (5) Methods to support the Dentist, and (6) Hygiene, and (7) Confidentiality. The course is ideal for those working in administration or customer service roles within Private Consultant clinics, Hospitals, Dental surgeries and private Health Clinics.

Your Tutor will support you throughout the duration of the course. You complete the course by undertaking activities and assignments. Our Student Support team are also available for any other queries that you may have whilst completing your course. You can be assured that support is available for your course, so there is no need to struggle or feel isolated during your studies.

By choosing to study this Dental Administration course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Who should complete this Dental Administration course?
  • Dental Administrators: Ideal for individuals aspiring to begin or advance their career in dental administration, focusing on essential skills like office administration, dental anatomy and physiology, and hygiene standards.
  • Healthcare Sector Administrators: Administrators within the broader healthcare sector can benefit from the specialized knowledge in dental administration, aiding in their role across various healthcare settings.
  • Dental Receptionists: The course offers comprehensive training in reception skills, customer service, and appointment management, which are key responsibilities of dental receptionists.
  • Office and Admin Staff in Healthcare Clinics: Staff working in administrative roles within private consultant clinics, hospitals, and health clinics will find the course’s focus on technology, record keeping, and dental support methods highly relevant.
  • Customer Service Personnel in Healthcare: Those in customer service roles within the healthcare sector, particularly in dental settings, can enhance their skills in dealing with patients, managing dental records, and understanding dental-specific administrative tasks.
Entry Requirements / Prerequisites

How CMIT eLearning Works…

Play
Topics covered in this Dental Administration course
Unit 1 Reception Skills
  • General reception skills
  • Duties of a Dental Receptionist
  • Telephone skills
  • Customer service
  • Making and recording appointments
  • Dealing with emotional people
Unit 2 Office Administration
  • Record keeping
  • Communications
  • Time management
Unit 3 Technology
  • Typing and keyboard skills
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Common medical software
Unit 4 Dental Anatomy and Physiology
  • The skull and jaws
  • Muscles of mastication
  • Blood supply of jaws and teeth
  • Topography of the mouth
  • Tooth structure
Unit 5 Supporting the Dentist
  • Supplies and supply procedures
  • Appointment scheduling
  • Managing Dental records
  • Appearance and Hygiene
  • Receiving the patient
  • Dental abbreviations
Unit 6 Hygiene
  • The importance of hygiene
  • How to maintain hygiene standards
  • Standards for infection control
  • Waste disposal for infection control
  • Healthcare-associated infections
Unit 7 Confidentiality
  • The need for confidentiality
  • The legal position
  • Best practice
  • European Convention on Human Rights
  • Other legislation associated with record-keeping
Assessment
  • This ABC Awards Dental Administration certificate course is assessed through a series of tutor-marked assignments.
Accreditation
  • This course has been endorsed by ABC Awards and Certa Awards. The Quality Licence Scheme endorses high-quality, non-regulated provision and training programmes.  This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. CMIT can advise you on any further recognition, for example, progression routes into further and/or higher education.
  • A QLS award at level 3 is roughly equivalent to a Level 5 on the Irish National Framework of Qualifications.
  • More information can be found on the CMIT Accreditation Details page.

Request Prospectus

Complete the form below to request a prospectus.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form
Opt in

Student Reviews of this course

4.9
4.9 out of 5 stars (based on 26 reviews)
Excellent92%
Very good8%
Average0%
Poor0%
Terrible0%

No Title

August 26, 2025

Great Course.

Student August 2025

No Title

August 26, 2025

I thought the course was good. It covered a wide range of subjects.

Student August 2025

No Title

April 28, 2025

I am enjoying the course so far. I like that I can do it in my own time and the tutors are always prompt when grading assessments.

Student April 2025

No Title

April 15, 2025

Fantastic platform. Will recommend to friends and people interested in upscaling their skills in Administration. God Bless.

Student April 2025

No Title

March 20, 2025

Really enjoyed the course, lots of interesting topics and subjects. learned so much.

Student March 2025

No Title

February 20, 2025

I am enjoying the course so far and learning loads. it has loads of different topics and really interesting.

Student February 2025

Good experience

August 28, 2024

Good experience

Student August 2024
Verified

It was interesting and enjoyable, i do feel I learned a lot, and i would recommend it if I was asked to do so.

March 11, 2024

It was interesting and enjoyable, i do feel I learned a lot, and i would recommend it if I was asked to do so.

Student March 2024
Verified

I enjoyed the course and feel I gained knowledge from the course.

July 17, 2023

I enjoyed the course and feel I gained knowledge from the course.

Student July 2023
Verified

Excellent course

April 6, 2023

Excellent course

Student April 2023
Verified

I am enjoying the course so far.

March 16, 2023

I am enjoying the course so far.

Student March 2023
Verified

Karen my tutor was amazing. She was always so helpful and positive.

February 27, 2023

Karen my tutor was amazing. She was always so helpful and positive.

Student Fenruary 2023
Verified

I found the course very interesting and learned some information that I did not know.

February 20, 2023

I found the course very interesting and learned some information that I did not know.

Student February 2023
Verified

Excellent course I will look forward to enrolling in another course with CMIT.

February 16, 2023

Excellent course I will look forward to enrolling in another course with CMIT.

Student February 2023
Verified

I find it very interesting.

January 27, 2023

I find it very interesting.

Student January 2023
Verified

Course very interesting and I am learning from it.

November 10, 2022

Course very interesting and I am learning from it.

Student November 2022
Verified

Easy to follow so far.

July 11, 2022

Easy to follow so far.

Student July 2022
Verified

I overall did enjoyed this course and I learned a lot about what happens in the dental surgery.

July 4, 2022

I overall did enjoyed this course and I learned a lot about what happens in the dental surgery.

Student July 2022
Verified

Was very interesting

December 21, 2021

Was very interesting

Student November 2021
Verified

very satisfied with the course.

December 21, 2021

very satisfied with the course.

Student December 2021
Verified

The course was very easy to follow in its layout.

December 17, 2020

The course was very easy to follow in its layout.

Student December 2020
Verified

I thoroughly enjoyed completing the course. I would like to say a big thank you to Karen my tutor. She was always there if I had any questions or had any issues. I am hoping to complete another one next year and I have also recommended it to my manager and she is looking into getting other staff members to complete it.

October 9, 2020

I thoroughly enjoyed completing the course. I would like to say a big thank you to Karen my tutor. She was always there if I had any questions or had any issues. I am hoping to complete another one next year and I have also recommended it to my manager and she is looking into getting other staff members to complete it.

Student October 2020
Verified

Everything is laid out well, the course layout so far is easy and straight forward to follow. Everything is where it should be.

July 3, 2020

Everything is laid out well, the course layout so far is easy and straight forward to follow. Everything is where it should be.

Student July 2020
Verified

It was very informative.

April 22, 2020

It was very informative.

Student April 2020
Verified

I loved both courses, will definitely enroll again.

March 9, 2020

I loved both courses, will definitely enroll again.

Student March 2020
Verified

This is my second admin course, so far I have learnt a lot & enjoyed the learning process.

November 11, 2019

This is my second admin course, so far I have learnt a lot & enjoyed the learning process.

Student November 2019
Verified

Request A Prospectus

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form
Opt in
College of Management and IT (CMIT)
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Click here to view our Privacy Policy