Course Details

The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.  CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 900,000 people worldwide have become CompTIA A+ certified since the program’s inception. This comprehensive eLearning course prepares students for the A+ Certification from CompTIA. The course is completed online, at your own time, at a location that suits you. You progress through the course materials and complete the online lessons and tests.

This A+ Technician Course includes the following features:

• Instructor-led demonstrations and visual presentations to develop your skills based on real-world scenarios.
• Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.
• FlashCards and Education Games are also provided throughout the course.
• Practice exams prepare you for your exams. These exams comprise a maximum of 90 questions to ensure you are 100% prepared if you are taking a certification exam.
• You can also interact and collaborate with other students through our forums, student contributions and announcement features.

Who should complete this A+ Technician Course?

The overall employment of computer support specialists, which includes roles like IT Technicians and Desktop Support Technicians, is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations, with about 66,500 openings projected each year over the decade​​​​. Additionally, IT support is one of the largest tech occupation categories with an estimated base of over 771,600 employed U.S. workers in 2023, with more than 1 in 10 of all types of the 5.8 million tech jobs in 2023 being for IT support specialists​​.

• IT Technician: IT Technicians are at the forefront of maintaining and troubleshooting computer systems and networks. The CompTIA A+ certification is often considered a foundational qualification for this role, providing essential knowledge for effectively managing and resolving IT issues.
• Enterprise Technician: These professionals work in larger, more complex environments than typical IT Technicians, handling advanced IT systems and solutions. The CompTIA A+ Technician course equips them with the necessary skills to manage these environments efficiently.
• PC Technician: Specialising in computer hardware and software, PC Technicians benefit greatly from the A+ certification. This course provides them with the expertise needed for assembling and repairing PCs, as well as diagnosing various hardware and software issues.
• Desktop Support Technician: They play a critical role in assisting end-users with their computer and software needs. The knowledge gained from the CompTIA A+ course is crucial for these technicians to offer effective support and maintain desktop environments.
• Field Technician: These technicians work on-site to install, inspect, repair, and maintain hardware and software components. The CompTIA A+ certification gives them a strong foundation in understanding different types of hardware and software they encounter in the field.

Entry Requirements / Prerequisites

• None. It is however recommended that students have 6 to 12 months of hands-on experience working in PC maintenance or troubleshooting.
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