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Updated
10 February, 2012
Course Details
Unit 1 - Identifying professional standards, ethics and codes of practice
Unit 2 - Identifying, negotiating and agreeing the client brief
Unit 3 - Planning and implementing the client assignment
Unit 4 - Concluding the client assignment and obtaining client sign-off
Unit 5 - Reviewing the assignment and identifying further professional development
Who should complete this course?
Entry Requirements / Prerequisites
Assessment
Accreditation
| Certificate in Professional Client Practice |  |
|---|
- Course Fee: EUR395
- Distance Learning course with Tutor Support accredited by: NCFE
- Students have 6 months to work at their own pace, and can start at any time of year.
- Click here to Enrol for this course online now
- Click here to Request a Prospectus
Course Details
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This programme is designed for Professionals who wish to develop their client practice skills. This course is suitable for practitioners of many different industries including Coaching, Counselling, Designing or Planning. The personal nature of these professional practices requires the practitioner and client to form a close working relationship, which enables them to carry out positive and constructive work together.
With increasing focus on the quality and the competency of practitioners to practice in all professional fields there is a growing need for practitioners to continue their professional development. As a result, continuing professional development is now considered a lifelong activity aimed at ensuring a high quality of professional service is maintained, and that learning and development needs are met.
Students will learn how to: (1) deliver ethical standards, (2) identify client needs, (3) devise a client brief, (4) plan and develop client proposals, (5) negotiate and obtain client sign-off, and (6) obtain feedback and develop improvement plans. |
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Topics Covered in this Course
Unit 1 - Identifying professional standards, ethics and codes of practice
- Ethics and standards
- Client confidentiality
- Industry codes of practice
- Developing a client contract
Unit 2 - Identifying, negotiating and agreeing the client brief
- Meeting the client
- Identifying client needs
- Setting expectations
- Agreeing the end point
Unit 3 - Planning and implementing the client assignment
- Stating client needs and clarifying outcomes
- Outlining the client assignment process
- Agreeing responsibilities
- Financial matters
- Setting milestones and review points
- Establishing a timetable
Unit 4 - Concluding the client assignment and obtaining client sign-off
- Recording progress
- Negotiating revisions to the programme
- Obtaining client feedback
- Resolving difficulties
Unit 5 - Reviewing the assignment and identifying further professional development
- Building a portfolio
- Analysing feedback
- Summarising outcomes
- Self assessment
- Planning further personal development
Who should complete this course?
- The course is ideal for all those working directly with clients in professional practice - including architects, designers, counsellors, coaches, solicitors, or other advisors.
- People who wish to gain a professional qualification in the subject matter by home study distance learning.
Entry Requirements / Prerequisites
- No previous experience or qualifications are necessary to commence the course.
Assessment
- This course is assessed through a series of tutor marked assignments.
- There is no exam with this course.
Accreditation
- At the end of this course, successful learners will receive a level 4 NCFE Award certificate in Advanced Professional Client Practice. That means that it is independently accredited at a level of learning equivalent to level 4 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland.
- Please note that there is a EUR60 fee payable for administration, moderation and certification.
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